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We'll gladly accept unworn, unwashed, or defective merchandise purchased at BBB for return. Merchandise must be postmarked within 30 days of the confirmed delivery date. Returns must be received in new condition- unwashed,unworn,unaltered, makeup free with tags ATTACHED. Jewelry and sale items are FINAL SALE. You will be notified via email that the return of your original form of payment has been issued. Original shipping costs are not refunded. 
If returning or exchanging via storefront: bring item(s) and order number in to receive refund or exchange. 
Return labels are only available for domestic orders in the United States.